All orders are processed pending availability and credit card verification. If your order is received before 4pm PST, we will do everything we can to process and ship your order the same day if we receive credit card verification. We are on the west coast so those on the east coast can order as late as 7pm EST!


Orders placed on Friday after 4pm PST and through the weekend will begin processing on the following Monday. Haute Elegance will contact you if the merchandise you have ordered is out of stock or if additional identification is needed for credit card verification. Most items ordered are processed within two business days. In the unlikely event that additional time is needed, we will contact you.


Price Adjustments and Errors


If the item you purchased is reduced from its regular price within 5 days of your order, we automatically book you store credit in that amount! Credits cannot be made if a discount of promotional offer was used or applied in connection with the purchase of the item.


In the unlikely occurrence that a pricing error occurs, we will correct it. If a price is actually lower that than advertised, we will credit you the difference. If a price is actually higher than that listed we will notify you and remove it from your order if you desire.